1. Make sure that the mining address of the mining pool is filled in correctly.

2. Confirm that the query methods (mining by account name, mining by wallet address), the cryptocurrency type, the account name and other information are correct.

3. Ensure that the miners have been running for a sufficient amount of time. Some ASIC miners will send valid shares to the mining pool only after running for 20 to 40 minutes.

4. Check the network status. In some countries and regions where mining is restricted, it may not be possible to directly connect to the mining pool.