According to WhalePool's transfer process, we will generate pending transfer transactions based on the account balance and start transferring miners' earnings in sequence at two transfer times each day, which are 10:00:00 UTC+0 and 22:00:00 UTC+0 respectively. Due to the recent increase in the number of miners, the transfer process may take several hours to complete. During this period, your account balance will be shown as "pending transfer balance", which includes your mining earnings during that period.

Since this process is carried out in batches, it may happen that your earnings have not fully arrived during the transfer process. This is because the mining earnings generated within the current transfer cycle will continue to be distributed in the next transfer cycle.

We understand that this process may cause you some confusion and require you to wait. Thank you for your understanding and patience. If you still haven't received all of your earnings by the next transfer time, please feel free to contact our customer service team, and we will further verify it for you.

Once again, thank you for your support of WhalePool. Wish you a pleasant mining experience!