After the mining pool settles the accounts, it will display the transaction ID (TXID) of the settlement earnings in the earnings list in advance. However, please note that this doesn't mean the payment has been completed immediately. The payment process takes a certain amount of time, especially in the blockchain network where the transaction may still be waiting for confirmation.

Solutions:

- Check the transaction status: You can click on the "transaction ID" link in the payment record on the earnings page and jump to the blockchain explorer to view the relevant transaction information.

- No payment information found: If the blockchain explorer doesn't display the relevant transaction information, it means the payment hasn't been completed yet. You just need to continue waiting patiently as the payment will be completed later.

- Transaction information available: If you can query the relevant transaction information in the blockchain explorer, it indicates that the mining pool has already completed the payment. At this time, please check your wallet to confirm whether you have received the coins.

Contact customer service for support if there are problems:

- If the transaction has been confirmed on the blockchain but your wallet balance hasn't been updated, please contact the customer service of the exchange or wallet you are using in a timely manner.

- Provide the transaction ID (TXID) to the customer service. You can consult through the online customer service or the official email to help them verify whether the payment has arrived smoothly.

The payment processing time may be affected by factors such as blockchain network congestion and the settlement frequency of the mining pool. So please be patient. If you still haven't received the payment within a reasonable time, you can further contact the platform's customer service to ensure that the problem is solved.